Olivera
Obrazovanje
Vienna University – Master’s Degree
With a specialization in applied linguistics, the master’s program focuses on developing and implementing a concept, objectives and methodology of a research project and presenting it in an adequate way in English. The courses provided insights into cultural, social, cognitive relativity of the English language and the relevance of it in different professional fields. aster’s thesis title: „Is ‘Thank you!’ all there is to responding to compliments?“ A contrastive study of compliment responses among British English and Serbian speakers (grade 1, where 1 is the highest grade)
Belgrade University – Master’s Degree
Master’s thesis title: “Verb complementation of make, do, give and take” (grade 10)
Belgrade University – Bachelor’s Degree
NB: the degree was recognized by the Austrian Ministry of Science, Research and Economy in December 2014 and I was granted the title of “Magistra der Philosophie”
Grammar School “Vuk Karadzic”, Loznica
Radno iskustvo
Intern in Human Resources & Organizational Development Sector
The main assignments included onboarding of new employees, introductory trainings, specific trainings developed to foster advancement, personal development and productivity of the employees, updating the company’s data bases using SAP and keeping KPI reports up to date. Furthermore, I assisted Safety Manager in informing new employees about safety and health at work (regulations, instructions and rights).
Account Manager
Managing Business Instagram accounts on the American market.
Intern in Human Resources Sector
I was Chief Admin for EY virtual presence at the Virtual Career Days 2017, responsible for the stand set-up and maintenance and on-the-spot interaction with visitors. Furthermore, I was in charge of keeping record of applicants for internships in Marketing and Business Development sector, pre-selecting them and organizing further selection stages (testing and assessment, scheduling and arranging interviews in collaboration with HR managers and managers from Marketing and BD sector), and interacting with them along the way. Generally, I assisted in the process of selection of new employees and interns for the office in Belgrade together with other interns. Other tasks were of administrative nature – preparing internship contracts and other documentation, maintaining personal documents of employees, internal and external communication.
Intern in Marketing, Communications & Business Development Sector
The main tasks included operating and updating the company’s internal databases, research and analytical work focused on markets and industries, organizing corporate events and operational and administrative support during the events, active participation in all phases of the firm’s two main projects (Entrepreneur of the Year, Entrepreneurship Barometer) and in the final report publishing (data analysis, writing).
English language instructor
I worked as an English teacher with students who needed extra tutoring and teaching guidance. Students belonged to different age groups (7-17 year-olds). Classes would usually take the form of 4-5 students, varying in proficiency level and teaching and managing the classroom would operate on an ad-hoc basis.
Dodatna znanja i veštine
Excellent interpersonal and intercultural communication skills Flexible and quick independent learner Attention to detail Critical thinking Social media savvy
Research and analysis Statistics software packages (SPSS) MS Office knowledge Meeting minutes Conference and academic presentations Advanced editing and proofreading skills
Virtual Career Days 2017 In co-operation with Poslovi.infostud, EY takes part in this job fair and in October 2017 I was appointed Chief Administrator. My duties involved setting up the virtual stand and on-the-spot operating. The setting-up phase encompasses preparation of the variety of materials covering all company’s sectors. The on-the-spot operation required my virtual presence and interaction with the fair visitors. EY Entrepreneur of the Year The work on this project included searching for companies in Serbia with a focus on SME, researching them (media & FIDS research), assessing them according to certain criteria and evaluating them relying on the insights gained from different web portals dedicated to Serbian entrepreneurs and their businesses. EY Entrepreneurship Barometer This study aims at better understanding and discerning issues Serbian entrepreneurs deal with. The empirically-derived results illustrate main entrepreneurial problems and suggest what can be done so that this segment of the national economy is improved. My duty was to analyze the data and to interpret the results presenting them in a formal report containing different sections and foci. Satisfaction evaluation of a pharmaceutical company’s employees during the acquisition phase During this project conducted within EY advisory department, I was involved in the data analysis, data interpretation and the representation of findings
Master’s thesis project The project included conceptualizing the research objectives, designing an adequate research instrument and formulating complex research hypotheses. The data collection required finding two groups of homogenous populations, whereas the obtained data were statistically and qualitatively analyzed and the results were presented in a written form – MA thesis. Research on stem cell research, embryonic stem cell research in particular – the possibilities and the ethics The literature research was conducted for the purpose of writing a research article and a newspaper article English in a Professional Context project Research on a specific legal writing genre (dispositions), analysis of the texts in terms of the form, structure and terminology and later transforming it into another genre – a blog post Non-verbal Communication Project The project included field research, analyzing the obtained data using SPSS, interpreting and reporting the results in a written form as well as giving a presentation on the project in front of audience, which was followed by Q&A
VinziBett shelter for the homeless, Vienna
Change Management Delhaize, Serbia Business Communication Advanced Delhaize, Serbia Leadership Delhaize Serbia, Training Centre 7 Habits of Highly Effective People Delhaize Serbia, Training Centre Business Communication Delhaize Serbia, Training Centre Presentation Skills Delhaize, Serbia Team Work Delhaize Serbia, Training Centre Raising Awareness of People with Disabilities Delhaize Serbia, Training Centre Motivation (How to motivate your employees) Delhaize Serbia, Training Centre
Radne karakteristike
Enthusiastic and resourceful professional
Able to establish priorities and meet challenges head-on
Strongly communicative and well-organized team player